Question 1

Who is Chella™?

Accepted Answer

Chella™ is a Canadian snack brand rooted in honesty and simplicity. We craft clean-label snacks using just 3 whole ingredients: 45% fruit juice, 45% nuts, and 10% flour. Powered by The Chella Formula™, our products follow ancient preparation methods and contain no chemicals, artificial additives, or anything fake. In a world full of ultra-processed snacks packed with sugar, flour, and fats, Chella™ stands apart with real food. Real flavor. Real history.

Question 2

Where Are Your Products Made?

Accepted Answer

All of our snacks are crafted in Vancouver, B.C.

Question 3

What Products Do You Offer?

Accepted Answer

We offer 3 unique products; Churchkhela, Chella FruityNuts Bar and Chella FruityNuts Bites!  Chella Churchkhela is a string of walnuts that is dipped into a thickened fruit juice, and then hung to dry until the fruit juice cures into a rich and chewy coating. Traditional to the country of Georgia, Churchkhela was first made over 3000 years ago.  Chella FruityNuts Bar is a clean, chewy snack bar made with just 3 real ingredients. Inspired by ancient fruit-and-nut recipes and powered by The Chella Formula™.  Chella FruityNuts Bites are Mini versions of our FruityNut™ Bar—same ancient formula, smaller format. Great for on-the-go snacking.

Question 4

Do Your Snacks Contain Added Sugar or Preservatives?

Accepted Answer

Never. Our products contain no added sugar, syrups, or preservatives—only the natural sweetness from fruit juice and the richness of real nuts.

Question 5

How Long Does Shipping Take?

Accepted Answer

Western Canada: 1-4 business days  Eastern Canada: 4-8 business days  Western USA: 4-8 business days  Eastern USA: 4-9 business days

Question 6

What Are The Minimums For Free Shipping?

Accepted Answer

All orders over $99.00 will automatically receive free shipping at checkout.

Question 7

Where Are Your Ingredients Sourced From?

Accepted Answer

We source our fruit juice and nuts as locally as possible, primarily from Canadian and nearby North American growers. Every ingredient is selected for purity, freshness, and alignment with our clean-label mission

Question 8

Food Sensitivities

Accepted Answer

To help you make informed choices, please review the following allergen and ingredient sensitivities for our products:  🔸 Contains Tree Nuts (walnuts or hazelnuts)  🔸 Contains Wheat Flour (gluten)  🔸 Contains Fruit Juice Concentrates (natural sugars and possible fruit-specific sensitivities)  🔸 Not suitable for nut allergies  🔸 Made in a facility that processes other nuts.

Question 9

Child Safety

Accepted Answer

Due to whole nuts, dense fruit texture, and attached string, our products are not suitable for children under 4 years old.  Choking hazard: Always supervise young children while eating.  String caution: The natural cotton string is part of the traditional Churchkhela design and should be removed before serving to small children.  Note: Many schools have nut-free and gluten-free policies — check your school’s guidelines before packing our snacks.

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